Unified IT Management
Atera is an All‑In‑One RMM and PSA Platform combining Remote Monitoring, Ticketing, Patch Management, Automation and AI‑Driven Assistance for Transparent, Scalable IT Operations.
It Empowers IT Teams and MSPs to Manage Unlimited Devices with Fixed Pricing, Real-Time Alerts and End‑To‑End Visibility—Reducing Downtime, Improving SLAs and Streamlining Operations from a Single Pane of Glass.
Holistic IT Workflow
Manage Devices, Support, Automation & AI
Real-Time Monitoring
Track Device Health via Agents, SNMP and Custom Thresholds
Remote Support
Connect Instantly via AnyDesk, Splashtop, TeamViewer, or ScreenConnect.
Patch & Software Mgmt
Automate Updates for Windows, macOS, Linux and Third-Party Apps
Ticketing & Helpdesk
Use AI‑tagging and Workflows to Resolve Issues Efficiently
Complete IT Platform
Includes Robust RMM and PSA Capabilities, Automated Patching, Smart Helpdesk Management, Live Network Discovery, Scripted Automation, Built‑In Reporting and Analytics, as well as AI Agents for Proactive Issue Resolution—All Designed to Centralize IT Management, Maximize Uptime and Support Scalable Growth in Hybrid and Remote Work Environments.
Core IT Modules
Essential Tools for IT Efficiency
RMM & Monitoring
Agent-Based Monitoring Across Windows, Mac, Linux, SNMP Devices
AI Copilot & Autopilot
AI Agents Assist with Tickets, Scripts and Auto‑Resolution Tasks
Patch & Software Management
Schedule Updates with Reports for all Major OS and Apps
Remote Access Tools
Instant Support via Splashtop, AnyDesk, TeamViewer, ScreenConnect
Ticketing & Helpdesk
AI‑Powered Tagging, SLA Workflows and Customer Portal Included.
Reporting & Network Discovery
Generate Analytics and Map Devices Through Live Network Scans.
Streamlined IT Operations
Reduce Workload, Increase Uptime, Scale
Proactive Issue Resolution
Detect and Resolve IT Issues Before Users are Affected
Scalable & Predictable Billing
Technician-Based Pricing Supports Unlimited Endpoints for Growth
AI-Powered Efficiency
AI Agents Reduce Ticket Volume by Automating Diagnostics and Tasks
Ideal for MSPs & IT Teams
Supporting Internal IT or Managed Service Models
MSP Multi-Tenancy
Central Console
Client Portals
Billing
Role-Based Controls
Internal IT Operation
Device Tracking
Patching
Helpdesk
Compliance Reporting
Remote Workforce Support
WFH Access
Unattended Control
Mobile Agent
SLAs
Security & Compliance
Threshold Alerts
Network Scans
Audit Logs
Encrypted Sessions
Secure your Innovations Today
Explore App & AI Protection
STILL NOT SURE?
Frequently Asked Questions
What Devices does Atera Monitor?
Supports Windows, macOS, Linux, SNMP-Enabled Devices and Servers
How does Atera’s Pricing Model Work?
Per‑Technician Pricing Covers Unlimited Endpoints with Predictable Monthly Costs
What AI Features are Included?
Includes AI Copilot, Autopilot Agents for Scripting, Ticket Assistance and Diagnostics
Can I Remote Access User Devices?
Yes—Integrations with Splashtop, AnyDesk, TeamViewer, ScreenConnect Enabled.
Is Audit and Reporting Available?
Yes—Real‑Time Alerts, Analytics Dashboards, Network Scans and Full Logs
