Unified IT Management

Atera is an All‑In‑One RMM and PSA Platform combining Remote Monitoring, Ticketing, Patch Management, Automation and AI‑Driven Assistance for Transparent, Scalable IT Operations.

It Empowers IT Teams and MSPs to Manage Unlimited Devices with Fixed Pricing, Real-Time Alerts and End‑To‑End Visibility—Reducing Downtime, Improving SLAs and Streamlining Operations from a Single Pane of Glass.

Holistic IT Workflow

Manage Devices, Support, Automation & AI

Real-Time Monitoring

Track Device Health via Agents, SNMP and Custom Thresholds

Remote Support

Connect Instantly via AnyDesk, Splashtop, TeamViewer, or ScreenConnect.

Patch & Software Mgmt

Automate Updates for Windows, macOS, Linux and Third-Party Apps

Ticketing & Helpdesk

Use AI‑tagging and Workflows to Resolve Issues Efficiently

Complete IT Platform

Includes Robust RMM and PSA Capabilities, Automated Patching, Smart Helpdesk Management, Live Network Discovery, Scripted Automation, Built‑In Reporting and Analytics, as well as AI Agents for Proactive Issue Resolution—All Designed to Centralize IT Management, Maximize Uptime and Support Scalable Growth in Hybrid and Remote Work Environments.

Core IT Modules

Essential Tools for IT Efficiency

RMM & Monitoring

Agent-Based Monitoring Across Windows, Mac, Linux, SNMP Devices

AI Copilot & Autopilot

AI Agents Assist with Tickets, Scripts and Auto‑Resolution Tasks

Patch & Software Management

Schedule Updates with Reports for all Major OS and Apps

Remote Access Tools

Instant Support via Splashtop, AnyDesk, TeamViewer, ScreenConnect

Ticketing & Helpdesk

AI‑Powered Tagging, SLA Workflows and Customer Portal Included.

Reporting & Network Discovery

Generate Analytics and Map Devices Through Live Network Scans.

Streamlined IT Operations

Reduce Workload, Increase Uptime, Scale

Proactive Issue Resolution

Detect and Resolve IT Issues Before Users are Affected

Scalable & Predictable Billing

Technician-Based Pricing Supports Unlimited Endpoints for Growth

AI-Powered Efficiency

AI Agents Reduce Ticket Volume by Automating Diagnostics and Tasks

Ideal for MSPs & IT Teams

Supporting Internal IT or Managed Service Models

MSP Multi-Tenancy

  • Central Console

  • Client Portals

  • Billing

  • Role-Based Controls

Internal IT Operation

  • Device Tracking

  • Patching

  • Helpdesk

  • Compliance Reporting

Remote Workforce Support

  • WFH Access

  • Unattended Control

  • Mobile Agent

  • SLAs

Security & Compliance

  • Threshold Alerts

  • Network Scans

  • Audit Logs

  • Encrypted Sessions

Secure your innovations today

Explore App & AI Protection

STILL NOT SURE?

Frequently Asked Questions

What Devices does Atera Monitor?

Supports Windows, macOS, Linux, SNMP-Enabled Devices and Servers

How does Atera’s Pricing Model Work?

Per‑Technician Pricing Covers Unlimited Endpoints with Predictable Monthly Costs

What AI Features are Included?

Includes AI Copilot, Autopilot Agents for Scripting, Ticket Assistance and Diagnostics

Can I Remote Access User Devices?

Yes—Integrations with Splashtop, AnyDesk, TeamViewer, ScreenConnect Enabled.

Is Audit and Reporting Available?

Yes—Real‑Time Alerts, Analytics Dashboards, Network Scans and Full Logs